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More about 8 Steps to Restoring Client Trust: A Professional's Guide to Managing Client Conflict

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Book synopsis

If you have clients, at some point you're going to have an unhappy one. Everyone does. Successful professionals are not the ones who never have client problems, but the ones who handle those problems well. This book offers simple, effective guidelines for

Book details

• Full title: 8 Steps to Restoring Client Trust: A Professional's Guide to Managing Client Conflict
• Author: Paul Glen, Maria McManus
• Language: English
• Binding: Paperback
• Number of pages: 120
• EAN: 9780971246812
• ISBN: 0971246815
• ID: 18394442
• Publisher: Leading Geeks Press
• Weight: 159 g
• Dimensions: 216 × 140 × 7 mm
• Date of publishing: 25. March 2012

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