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Opis

The authors relate Total Quality Management (TQM) to the broader organization and environment in the context in which TQM is located, bringing in consideration of organizational culture and structure, of employee relations and the balance of power between management and employees. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of "who gains what" from TQM.

Szczegóły książki

Kategoria Książki po angielsku Economics, finance, business & management Business & management Management & management techniques

• Pełny tytuł: Managing with Total Quality Management
• Autor: Adrian Wilkinson, Tom Redman, Ed Snape, Mick Marchington
• Język: Angielski
• Oprawa: Twarda
• Liczba stron: 216
• EAN: 9780333620069
• ISBN: 0333620062
• ID: 04596227
• Wydawca: Bloomsbury Publishing
• Waga: 479 g
• Wymiary: 216 × 140 × 17 mm
• Data wydania: 01. January 1998

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