Kod: 06736926
After an overview of benchmarking concepts and processes, this book explores benchmarking's strengths and weaknesses, describes ways to apply benchmarking to tourist facilities and destinations, and examines the role of customer s ... więcej
Za ten zakup dostaniesz 722 punkty
After an overview of benchmarking concepts and processes, this book explores benchmarking's strengths and weaknesses, describes ways to apply benchmarking to tourist facilities and destinations, and examines the role of customer satisfaction and loyalty in benchmarking. Case studies presented are dr
Kategoria Książki po angielsku Economics, finance, business & management Industry & industrial studies Service industries
287.75 €
Osobní odběr Bratislava a 2642 dalších
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