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Viac informácií o knihe Employee Management and Customer Service in the Retail Industry

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• Anotácia kniha
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Anotácia knihy

"Employee Management and Customer Service in the Retail Industry", by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager's natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.

Parametre knihy

Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques

• Celý názov: Employee Management and Customer Service in the Retail Industry
• Autor: Chris Thomas, Gary Heil
• Jazyk: Angličtina
• Väzba: Brožovaná
• Počet strán: 208
• EAN: 9780471723240
• ISBN: 047172324X
• ID: 04893410
• Nakladateľ: John Wiley & Sons Inc
• Hmotnosť: 416 g
• Rozmery: 233 × 192 × 13 mm
• Dátum vydania: 10. August 2005

Obľúbené z iného súdka

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