Kód: 08881236
Call Center Handbook
Autor Keith Dawson
A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relation ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 283
Nakladateľ: Taylor & Francis Ltd, 2003
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Darčekový poukaz: Radosť zaručená
- Darujte poukaz v ľubovoľnej hodnote, a my sa postaráme o zvyšok.
- Poukaz sa vzťahuje na všetky produkty v našej ponuke.
- Elektronický poukaz si vytlačíte z e-mailu a môžete ho ihneď darovať.
- Platnosť poukazu je 12 mesiacov od dátumu vystavenia.
Viac informácií o knihe Call Center Handbook
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Anotácia knihy
A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
71.26 €
- Celý názov: Call Center Handbook
- Autor: Keith Dawson
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 283
- EAN: 9781578203055
- ISBN: 9781578203055
- ID: 08881236
- Nakladateľ: Taylor & Francis Ltd
- Hmotnosť: 472 g
- Rozmery: 229 × 152 × 16 mm
- Dátum vydania: 20. November 2003
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