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Book synopsis

Almost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has been allowed to fester. Combining the insights of both crisis management and dispute resolution in offices, plants, and schools, their book presents a comprehensive look at the problem of violence on the job, including ways of preventing it.

Book details

Book category Books in English Society & social sciences Society & culture: general Social issues & processes

• Full title: Violence-Prone Workplace
• Subtitle: A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior
• Author: R.V. Denenberg, Mark Braverman
• Language: English
• Binding: Paperback
• Number of pages: 288
• EAN: 9780801487354
• ISBN: 0801487358
• ID: 04707913
• Publisher: Cornell University Press
• Weight: 397 g
• Dimensions: 229 × 152 × 18 mm
• Date of publishing: 15. February 2001

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