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Book synopsis

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

Book details

Book category Books in English Economics, finance, business & management Business & management Management & management techniques

• Full title: Total Quality Management in Human Service Organizations
• Author: Lawrence L. Martin
• Language: English
• Binding: Paperback
• Number of pages: 112
• EAN: 9780803949508
• ISBN: 0803949502
• ID: 04714075
• Publisher: SAGE Publications Inc
• Weight: 170 g
• Dimensions: 141 × 216 × 8 mm
• Date of publishing: 20. October 1993

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