Code: 16447507

Teleasistencia

Language: Spanish
Binding: Paperback
Number of pages: 132
Publisher: Sintesis, 2017
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25.95 €

RRP: 27.31 €

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Book synopsis

La teleasistencia permite proporcionar una atención individualizada alas personas en situación de dependencia, lo que se traduce en mayorautonomía personal, estabilidad y en una mejora de su calidad de vida, puesto que son atendidos de manera inmediata las 24 horas del día,dentro de su propio hogar y en situaciones de emergencia, inseguridad, soledad y aislamiento. Este libro reúne los contenidos curriculares del módulo profesionaldel mismo nombre. Está organizado en cinco capítulos que exponen deforma clara y práctica los conocimientos necesarios para que el futuro técnico adquiera las unidades de competencia para atender y gestionar las llamadas entrantes del servicio de teleasistencia, emitir ygestionar las llamadas salientes, y manejar las herramientas, lastécnicas y las habilidades de forma eficiente, para desarrollar suactividad laboral en este campo profesional.