Code: 07183909
Attempts to close the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. This book examines various approaches to quality definitio ... more
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Attempts to close the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. This book examines various approaches to quality definition, implementation and measurement.
Book category Books in English Economics, finance, business & management Business & management Management & management techniques
70.06 €
Collection points Bratislava a 2642 dalších
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