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Book synopsis

Direct difficult discussions toward successful outcomes every time! For every headteacher who has ever wished for a quick reference guide to keeping challenging conversations on course, the ideal tool is here! Inside are all the skills you need for navigating high-stakes interactions with staff, parents, students, and district leaders and steering them toward win-win solutions. Case studies throughout the book identify the risk areas and provide the steps to mastering techniques for: - Active listening - Assertive communication - Providing effective feedback - Staying calm - Problem solving - Mediation. Also included are scripts, sample dialogues, style inventories, checklists, and resources for practicing skills learned from the case studies. Like having a communications coach in your back pocket, this guide gives tips for building a collaborative culture focused on what matters most-working together to achieve student success.

Book details

Book category Books in English Society & social sciences Education Organization & management of education

• Full title: Principal as Leader of Challenging Conversations
• Author: Ontario Principals' Council
• Language: English
• Binding: Paperback
• Number of pages: 160
• EAN: 9781412981156
• ISBN: 1412981158
• ID: 04787554
• Publisher: SAGE Publications Inc
• Weight: 260 g
• Dimensions: 228 × 152 × 10 mm
• Date of publishing: 22. March 2011

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