Practical Guide to Call Center Technology / Najlacnejšie knihy
Practical Guide to Call Center Technology

Code: 06714815

Practical Guide to Call Center Technology

by Andrew J. Waite

Shows how to navigate the business, technical, and financial issues in building and managing a customer contact center. This book also shows how to get the most out of ACD's (automatic call distributors) and other complex systems ... more

67.09 €


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Book synopsis

Shows how to navigate the business, technical, and financial issues in building and managing a customer contact center. This book also shows how to get the most out of ACD's (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales.

Book details

Book category Books in English Economics, finance, business & management Business & management Sales & marketing

67.09 €

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