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Book synopsis

In this original and highly useful resource, Colin Rule, a pioneer in the field of online dispute resolution (ODR), shows how ODR can be used to resolve conflicts which inevitably arise, both online and offline, in business and commerce. Based on exclusive research and up to date best practices, "Online Dispute Resolution for Business" presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.

Book details

Book category Books in English Economics, finance, business & management Business & management E-commerce: business aspects

• Full title: Online Dispute Resolution For Business
• Subtitle: B2B, ECommerce, Consumer, Employment, Insurance, and other Commercial Conflicts
• Author: C. Rule
• Language: English
• Binding: Hardback
• Number of pages: 338
• EAN: 9780787957315
• ISBN: 0787957313
• ID: 04920391
• Publisher: John Wiley & Sons Inc
• Weight: 590 g
• Dimensions: 234 × 166 × 24 mm
• Date of publishing: 18. October 2002

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