Code: 04085750
Measure What Matters to Customers - Using Key Predictive Indicators
by Baker
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profi ... more
- Language:
English - Binding: Hardback
- Number of pages: 208
Publisher: John Wiley & Sons Inc, 2006
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Book synopsis
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
Book details
82.05 €
- Full title: Measure What Matters to Customers - Using Key Predictive Indicators
- Author: Baker
- Language: English
- Binding: Hardback
- Number of pages: 208
- EAN: 9780471752943
- ISBN: 0471752940
- ID: 04085750
- Publisher: John Wiley & Sons Inc
- Weight: 414 g
- Dimensions: 242 × 151 × 17 mm
- Date of publishing: 17. October 2006
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