Code: 04576205

Information Technology in the Service Society

Name: Information Technology in the Service Society
Brand: National Academies Press
SKU: 04576205
Price: 61.75 EUR
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by Committee to Study the Impact of Information Technology on the Performance of Service Activities, Computer Science and Telecommunications Board, Natio

Language: English
Binding: Paperback
Number of pages: 288
Publisher: National Academies Press, 1994
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Book synopsis

Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

Book details

Book category Books in English Mathematics & science Science: general issues Impact of science & technology on society

61.75 €

Full title: Information Technology in the Service Society
Subtitle: A Twenty-First Century Lever
Author: Committee to Study the Impact of Information Technology on the Performance of Service Activities, Computer Science and Telecommunications Board, Natio
Language: English
Binding: Paperback
Number of pages: 288
EAN: 9780309048767
ISBN: 0309048761
ID: 04576205
Publisher: National Academies Press
Weight: 476 g
Dimensions: 229 × 152 × 18 mm
Date of publishing: 01. January 1994