Code: 18603301
Hold the Cheese!: Transforming Your Caller's Experience
by Chester Hull
How many times have you called a company and been frustrated by how its customer service representative handled your call? We've all experienced receptionists who make you wish you hadn't called, automated systems that feel like t ... more
- Language:
English - Binding: Paperback
- Number of pages: 112
Publisher: Wizard Academy Press, 2012
- More about this
10.96 €
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Book synopsis
How many times have you called a company and been frustrated by how its customer service representative handled your call? We've all experienced receptionists who make you wish you hadn't called, automated systems that feel like their only purpose is to ov
Book details
10.96 €
- Full title: Hold the Cheese!: Transforming Your Caller's Experience
- Author: Chester Hull
- Language: English
- Binding: Paperback
- Number of pages: 112
- EAN: 9781932226867
- ISBN: 1932226869
- ID: 18603301
- Publisher: Wizard Academy Press
- Weight: 159 g
- Dimensions: 229 × 152 × 6 mm
- Date of publishing: 03. April 2012
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