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Book synopsis

Conflict - when handled effectively - is an opportunity to clarify expectations, build cohesiveness and create a problem solving atmosphere. From Conflict To Cooperation presents effective techniques for resolving disputes - powerful tools for managers, supervisors, coaches, parents, teachers, friends, counselors, neighborhood leaders, police officers and anyone caught in the middle of other people's disputes. Best selling author, Dr. Beverly Potter, shows how effective mediators can bring people together to produce creative solutions. From Conflict To Cooperation is a sensible manual filled with hands-on techniques, illustrations, and realistic scenarios. This book shows how to intervene to control bickering and hostile outbursts while uncovering how each party sees the issues. Using detailed examples, Dr. Beverly Potter demonstrates how to mediate an agreement between disputants which includes an action plan that specifies what will be done, who will do it and when.

Book details

Book category Books in English Reference, information & interdisciplinary subjects Interdisciplinary studies Peace studies & conflict resolution

• Full title: From Conflict to Cooperation
• Subtitle: How to Mediate a Dispute
• Author: Beverly A. Potter
• Language: English
• Binding: Paperback
• Number of pages: 182
• EAN: 9780914171799
• ISBN: 9780914171799
• ID: 06573717
• Publisher: Ronin Publishing
• Weight: 311 g
• Dimensions: 228 × 152 × 22 mm
• Date of publishing: 14. March 1996

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