Embracing Sustainability Management Through Excellence in Services / Najlacnejšie knihy
Embracing Sustainability Management Through Excellence in Services

Code: 46085933

Embracing Sustainability Management Through Excellence in Services

by Maria Vincenza Ciasullo, Jacques Martin, Federico Brunetti

This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today's unpredictable and fragile business landscapes.Presenting the outcomes of the 26th Exce ... more

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Book synopsis

This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today's unpredictable and fragile business landscapes.

Presenting the outcomes of the 26th Excellence in Services International Conference, held in Paisely, UK, on August 31-September 1, 2023, the book brings together both selected research contributions and numerous best-practice examples in sustainability management. As such, it will help managers to improve their sustainability-related decision-making processes at various levels of the business ecosystem and integrate service excellence as a new way of thinking.

Book details

Book category Books in English Economics, finance, business & management Industry & industrial studies Service industries

200.36



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