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Book synopsis

Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, printed single-sided, grade: 1,3, Business and Information Technology School - The Entrepreneurial University Iserlohn, language: English, abstract: The goal of this essay is to demonstrate the importance of complaint management for professional sports organizations. There also should be set out proposals for the implementation of such a management in sport organizations. A further objective is to present a complaint management process for sport clubs.

Book details

Book category Books in English Economics, finance, business & management Business & management Management & management techniques

• Full title: Dealing with complaining customers in sport clubs
• Author: Daniel Diener
• Language: English
• Binding: Paperback
• Number of pages: 46
• EAN: 9783640849260
• ISBN: 3640849264
• ID: 01642508
• Publisher: Grin Publishing
• Weight: 73 g
• Dimensions: 210 × 148 × 4 mm
• Date of publishing: 02. March 2011

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