Customers at Work / Najlacnejšie knihy
Customers at Work

Code: 02966596

Customers at Work

by W. Dunkel, F. Kleemann

Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relati ... more

120.90 €


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Book synopsis

Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services.

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120.90 €

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