Customer Experience / Najlacnejšie knihy
Customer Experience

Code: 11086391

Customer Experience

by Don Peppers

When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Martha Rogers have written a series of best-selling books on the subject, collectively ... more

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Book synopsis

When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Martha Rogers have written a series of best-selling books on the subject, collectively selling over a million co

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