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Book synopsis

Turned-off customers produce devastating ripple effects that quickly drag companies into a morass of mediocrity, while organizations that apply a constant flow of customer-centered innovations see consistent strengthening of their customer base. This book will get all managers and employees thinking about the little things that can make all the difference.

Book details

• Full title: 50 Powerful Ideas You Can Use to Keep Your Customers
• Author: Paul R. Timm
• Language: English
• Binding: Paperback
• Number of pages: 158
• EAN: 9781564145994
• ISBN: 1564145999
• ID: 12306829
• Publisher: CAREER PR
• Weight: 181 g
• Dimensions: 208 × 136 × 9 mm
• Date of publishing: January 2002

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