5-Star Customer Service: In Pursuit of Service & Hospitality Excellence / Najlacnejšie knihy
5-Star Customer Service: In Pursuit of Service & Hospitality Excellence

Code: 17473300

5-Star Customer Service: In Pursuit of Service & Hospitality Excellence

by MR Archibald T Marwizi

To provide your customers with 5-Star Customer Service means you must be able to: 1.Make Service Excellence a key part of your Strategy and reflect it through senior man-agement commitment and resource allocation. 2.Enhance the co ... more

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To provide your customers with 5-Star Customer Service means you must be able to: 1.Make Service Excellence a key part of your Strategy and reflect it through senior man-agement commitment and resource allocation. 2.Enhance the components that promote Serv

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