Code: 12205877
Designing for Service
by Daniela Sangiorgi, Alison Prendiville
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is ... more
- Language:
English - Binding: Hardback
- Number of pages: 288
Publisher: Bloomsbury Publishing, 2017
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Book synopsis
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of bo
Book details
Book category Książki po angielsku Computing & information technology Computer science Human-computer interaction
194.22 €
- Full title: Designing for Service
- Author: Daniela Sangiorgi, Alison Prendiville
- Language: English
- Binding: Hardback
- Number of pages: 288
- EAN: 9781474250139
- ISBN: 1474250130
- ID: 12205877
- Publisher: Bloomsbury Publishing
- Weight: 653 g
- Dimensions: 244 × 169 × 20 mm
- Date of publishing: 23. February 2017
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